MySmile

You, our customer, are at the center of everything we do, and with this in mind, we’ve created easy-to-use channels for you to manage and use your Smile services and engage with us.

Download the FREE MySmile App on your Android or iOS mobile phone or log into the MySmile Portal from your mobile or PC using the same credential (SmileNumber/Username and Password).

On the MySmile App or MySmile Portal, you can recharge, share, and redeem vouchers, check your balances, view your Usage, Purchase, and Share history, your personal information and KYC compliance status.

Man showing his profile in MySmile App

MySmile App with voice is here! Make and receive calls to and from anywhere in the world at the lowest call rates.

Be empowered! Manage your Smile services on your mobile phone, wherever and whenever you want.

With the MySmile App, you can stay in touch wherever you are, stay on top of your usage, and stay connected to the best broadband internet in Nigeria.

Enjoy and manage your voice and data services on your mobile phone when you:

  • Make/receive calls/SMS to/from anywhere in the world;
  • Pay local call rates when you travel abroad and phone numbers in Nigeria;
  • Enjoy unlimited FREE on-net calls;
  • Recharge Airtime, Data, and Voice services;
  • Share Data and Airtime;
  • Redeem Airtime vouchers;
  • Check balance for Data, Voice, SMS, and Airtime;
  • Check your history of usage, purchases, and shares of Data, Voice, and Airtime;
  • View your personal information and KYC status;
  • Update your NIN in one easy step as required by regulations;
  • Connect with Smile on all social media platforms with one click;
  • Chat with a Smile Customer Care consultant whenever you need to.

If you already log into the MySmile Portal, use the same credentials to log into the MySmile App. If not, register in two easy steps using your SmileNumber/Username and Password.

If you cannot remember your SmileNumber/Username, contact Smile Customer Care at +234 702 444 4444 for assistance.

Depending on your device, click the button below to go to Google Play or App Store to download the FREE MySmile App.

app store google play

 

How to Recharge and Share your Smile Data using MySmile App

The benefits of MySmile App

You can make/receive calls and SMS messages to and from anywhere in the world and wherever you are, using the new voice feature of the MySmile App.

After downloading the App, click on the Phone icon at the bottom of the HOME screen to activate the SmileNumber you want to use for your calls and SMSs. You'll receive an OTP on your registered email. Enter your unique OTP, and you are ready to enjoy unlimited FREE on-net calls and local call rates when you are abroad and phone numbers in Nigeria.

Enjoy the simplicity and reach of voice on the MySmile App. You can also opt for a Smile SIM card to insert into your VoLTE-enabled smartphone.

If you need assistance, don't hesitate to get in touch with our customer care team at +234 702 444 4444.

The MySmile Portal is your secure, online channel where you can manage your Smile services with ease. You can also select the data speed at which you want to use your broadband internet from Smile, which helps control your data usage.

On the MySmile Portal, you can recharge, share, redeem airtime vouchers, view your latest data, voice, SMS, and Airtime balances, and view the details of your usage history and purchase and share history.

You can use the same credential to log into the MySmile Portal as you would use to log into the MySmile App. Just click on SIGN IN at the top right of the Smile website and follow the prompts. It’s that easy!

Not registered yet? Click below to register.

Woman accessing MySmile Portal

19 Smile Shops awaits you across Nigeria in Lagos (Victoria Island, Leki, Ikeja, Surulere, Apapa), Port Harcourt, Asaba, Abuja, Kaduna, Benin City, Ibadan, Kaduna, and Onitsha.

Please refer here to a detailed list of Smile Shops, the City and Address, as well as Directions. Click on Directions for quick and easy navigation to your nearest Smile Shop.

Smile Shop City Address Directions
Victoria Island Shop Lagos 230, Awolowo Road, Ikoyi Road, Victoria Island Direction
Murphis Plaza Shop Lagos 27 Sanusi Fafunwa Street, Victoria Island Direction
Ovonomo Mall shop Lagos Plot A2, Ovonomo Mall, Shop 32B, Admiralty way, Lekki Phase 1, Victoria Island Direction
Ikeja Regional Office shop Lagos Smile Regional Office, 21 Toyin Street, Ikeja, Lagos Direction
Surulere Shop Lagos Adeniran Ogunsanya Shopping Mall (shoprite), Shop B26, Surulere, Lagos Direction
Apapa Shop Lagos Polysonic Mall, off Point road, Apapa, Lagos Direction
Port Harcourt Regional Office Shop Port Harcourt 19 Omoku Street, D-Line, Port Harcourt Direction
Aba Road Shop Port Harcourt 206 (174-old address) Aba Road (Opposite young shall grow motors after Waterline bus stop), Port Harcourt Direction
Ada George Shop Port Harcourt 5B Ada George road, (At Location Busstop) Mgbuoba, Port Harcourt Direction
Abuja Regional Office Shop Abuja Omega Center (Besides K-City Plaza), No 4 Aminu Kano Crescent, Wuse 2, Abuja Direction
Aminu Kano Shop Abuja No 17 Aminu Kano Crescent, (Amala 360) Wuse 2, Abuja Direction
Obum Place Shop Abuja No 16 Ademola Adetokunbo Crescent, Wuse 2, Abuja Direction
Ibadan Regional Office Shop Ibadan 99 Old Lagos Ibadan Road Challenge, Ibadan Direction
Dodija Shop Ibadan Besides Forte Oil, along Awolowo Road, Bodija, Ibadan Direction
Heritage Mall Shop Ibadan First Floor, Telecom Wing, Heritage Mall, Dugbe, Ibadan Direction
Ali Akilu Shop Kaduna Gora Place Building, (Opposite Dicon and besides UBA by Singer Roundabout), Kaduna Direction
Akpakpava Regional Office Shop Benin No. 34 Akpakpava Road, Benin Direction
Asaba Regional Office Shop Asaba No. 295 Nnebisi Road, Ground Floor, (Near Rain Oil Petrol Station), Asaba Direction
Onitsha Smile Shop Onitsha No. 7, Oguta Road, (before round about) Direction

For any assistance or support, chat with our agents online, chat with us on WhatsApp at 0702 069 3358, or call us at 0702 044 4444.

We look forward to being of service to you during your visit.