Frequently Asked Questions


What are the validity periods of your data plans?

Smile provides data bundles with a validity period of 30 days or 12 months.

Can I manage the data usage of my employees and manage business costs better?

Yes, we provide you with a secure login to our customer service platform that you are able to easily manage the allocation and monitoring of data used per user.

Which access devices can be used with SMEUnlimited from Smile?

The SmileRouter is the most appropriate device for access to SMEUnlimited. The SmileRouter connects up to 32 devices simultaneously via WiFi, instantly creating a WiFi hotspot for all your users.

Can I run a cyber café using SMEUnlimited?

Yes, you can use SMEUnlimited for access for your cyber café, however please note that the higher the data usage the lower the speed as more users share the same allocated bandwidth.

Am I able to manage access by my users to specific websites?

Yes, this is your choice. SmileBusiness does not block access to any websites for any of its data plans, including SMEUnlimited, however should you require this function it can be managed on your SmileRouter.

Can I switch between different data bundle plans and do I have to pay any costs to switch?

You can switch between any SmileBusiness data plans without incurring any costs and you can also have more than one data plan active at the same time.

How many users can concurrently connect to SMEUnlimited?

The amount of users that concurrently connects to SMEUnlimited will depend on the access device (such as a SmileRouter) used. Up to 32 users can simultaneously access the internet via the SmileRouter and with MEUnlimited you select the throughput speeds to fit the needs of your business.

Is there FUP (Fair Usage Policy) on the SMEUnlimited access plans?

Yes, FUP applies to all Smile unlimited data access plans.