Do Not Disturb

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Smile complies with the regulations set out by the NCC and is committed to continuously provide the best levels of service to our customers.

By default, all our customers are opted in to receive information via SMS and email about new products, services and special offers.

You can choose to Opt Out (FREE) of receiving these communications via SMS and email in the following ways:

  1. on your mobile – from your SmileVoice number send STOP to 2442 (FREE) or send STOP to 2442 (FREE) from your alternative mobile number
  2. via email – click on the unsubscribe link at the bottom of the email

You can also Opt Out by logging into MySmile and under MyProfile; un-tick the option to receive marketing communication via SMS and email.

How much does it cost to Opt Out?

It is FREE to Opt Out.

How can we help you?